TERMS, CONDITIONS AND POLICIES
On this page you will find documents related to our operations and agreements. This includes our trading conditions, code of conduct, Incoterms and our AEO-certificate.
terms of service
Our trading conditions outline the agreements and standards we work by. You can download the relevant documents below in your preferred language.
Our standards and responsibilities
Our code of conduct outlines the standards we follow in our daily operations. It reflects how we work with colleagues, partners and customers.
INTERNATIONAL DELIVERY TERMs
Incoterms define the responsibilities of buyers and sellers in international trade. They clarify who arranges transport, insurance, documentation and when risk transfers during shipment.
Authorized Economic Operator
The AEO Certificate (Authorized Economic Operator) is a certificate issued to companies that operate internationally. An AEO certificate offers companies advantages in international trade, for example, they are less strictly controlled in cross-border trade, which reduces delays at borders. In order to obtain the status of Authorized Economic Operator, a company must meet a number of safety criteria.
